Contect Us - TheoArk Support | Email & WhatsApp Help.

CONTACT US

Last updated January 04, 2026

Welcome to TheoArk Support

Thank you for visiting TheoArk! We're passionate about providing high-quality biblical teaching, devotional content, and premium Bible study resources to Christians worldwide, with special focus on Hindi-speaking communities.

Whether you have questions about our free daily devotionals, need assistance with eBook purchases, want to explore collaboration opportunities, or require technical support, our dedicated team is here to serve you.

Multiple Contact Channels

We offer several convenient ways to reach us, ensuring you get the fastest possible response:

📧 Primary Email Support

theoark.contact@gmail.com

Best for: eBook purchase confirmations, detailed inquiries, collaboration proposals, technical troubleshooting, feedback submissions, and general questions about our ministry.

📱 WhatsApp Instant Support

+91 98765-43210

Fastest response: eBook download issues, payment problems, urgent technical support, order status updates. Available 9 AM - 9 PM IST

🌐 Social Media & Website

YouTube: @TheoArk - Comments & Community Tab
Instagram: @theoark - DMs & Stories
Website Comments - Post-specific questions

Service Categories We Support

Our support team specializes in:

• eBook Purchases: Order confirmation, payment processing, download links, access issues
• Free Content: Video access, devotional subscriptions, content recommendations
• Technical Support: Website issues, download problems, mobile compatibility
• Ministry Collaboration: Guest speaking, content partnerships, church group licensing
• Feedback & Suggestions: Content improvement, new topics, feature requests
• Spiritual Guidance: Content clarification, study group formation

Expected Response Times

Channel	Response Time
WhatsApp	1-4 hours (9 AM-9 PM IST)
Email	24-48 hours
Social Media	12-24 hours

Weekends: Limited support (Email only)

Common Issues & Solutions

💳 eBook Payment Failed

Solution: Check UPI/Paytm balance. Send payment screenshot to WhatsApp for instant refund/replacement.

📥 No Download Link Received

Solution: Check spam/promotions folder. Forward payment confirmation - new link sent within 5 minutes.

❌ eBook Won't Open

Solution: Requires Adobe Reader/PDF viewer. Android/iOS PDF apps recommended.

Business Hours & Holidays

Regular Hours: Monday - Saturday, 9:00 AM to 9:00 PM IST

Sundays: Email only (Devotional preparation day)

Public Holidays: Reduced hours - check social media for updates

Legal & Policies

By contacting us, you agree to our Privacy Policy, Terms & Conditions, and Cookies Policy.

"Let your conversation be always full of grace, seasoned with salt." — Colossians 4:6